THE ANSWERS YOU NEED.

To the questions you have.

WHY USE BUNDLE?

We are a high-touch concierge service that empowers employees to thrive at work while feeling confident their family members receiving high-quality virtual care. Our service makes employers more attractive to new recruits and increases employee retention. We give employees peace of mind that their loved ones are in excellent care; reducing absenteeism and improving engagement, productivity, and morale!

HOW DO YOU FIND CARE PROVIDERS?

Our care providers are all professionals with backgrounds in medicine, healthcare, science, education, and child care. We also work with top agencies who meet our high-quality criteria for assessing and on-boarding candidates.

WHAT BACKGROUND CHECKS DO YOU PERFORM ON CAREGIVERS?

We do more than most care businesses and shy away from only performing authentication and basic background checks. We do continual and comprehensive State and Federal background checks, including a Criminal Records Check (SSN trace, Sex Offender Search, Federal and County criminal records search), Motor Vehicle Records Check, and a CORI check for Massachusetts only.

HOW SOON CAN A CARE PROVIDER BE REQUESTED?

If requested morning of, we guarantee a caregiver at your home in 3 hours or less. If you request the care provider a day or more in advance, then we guarantee we will have someone available.

WHEN ARE CAREGIVERS AVAILABLE?

Care providers are generally available 8am - 8pm Monday-Friday. If care is needed outside of those hours, we have caregivers that are available.

 

WHAT DO YOU DO WITH OUR EMPLOYEE DATA?

We only provide data analysis on employees’ engagement and ratings so you can know how successful we are. We do not sell you or your employees data to anyone. Not to 3rd party ad providers or other data aggregation entities. We respect your privacy and keep all of your information safe and secure.

WHAT TYPES OF VIRTUAL AND AT-HOME CARE LEARNING EXPERIENCES DO YOU DO?

We provide a wide variety of science and technology, engineering, arts and culture, and health and well being care experiences. Our experiences educate the child on the topic, perform hands-on tactile learning, and end with a reinforcement activity of reading a related story/poem or singing a song.

DO YOU CHARGE EXTRA FOR BUNDLE BREAKS IF THERE IS MORE THAN ONE CHILD?

Our costs remain the same no matter the number of child participants.  We do not charge extra if there is more than one child and we encourage siblings to participate.

WHAT AGED CHILDREN CAN EXPERIENCE A BUNDLE BREAK?

Bundle Breaks are designed for children 6-11 years old, although we do allow sibling participants starting at 5 years old. We have two levels of of content engagement and deliver age-appropriate learning.